Prioritize what matters. Accelerate resolution.
Prectify analyzes conversations across calls, chats, tickets, forums, and social channels — surfacing urgency, root causes, and sentiment shifts before they escalate.
Powered by the Cognitive Cortex and Insight Engine, Prectify learns your products, policies, and terminology to understand what truly matters to your business.
PR Intelligence
Monitor public sentiment and reputation risks in real time — spotting potential crises before they surface.
Integration Flexibility
Run Prectify as a standalone platform or integrate seamlessly with your existing CRM and project tools — no heavy setup, no disruption.
QA Analytics
Identify recurring issues, product bugs, and friction points across customer interactions to strengthen quality and experience.
Augment Not Replace
Automate detection and prioritization so people can focus on what matters most — resolution, service, and member experience.
Why Prectify
Built for teams that need answers fast — not long implementations.
No CRM required. Start by uploading files and get dashboards instantly.
Detects issues hours or days before escalation.
Route problems to the right owner automatically.
Clear, deduplicated root causes instead of noise.
Unified cross-team view across CX, Ops, PR, and Product
Protect revenue and reputation with early warning signals.
Foresight that learns with you
Behind every detection and insight is the Cognitive Cortex — built uniquely for each customer.
​
Cognitive Cortex processes your operational data, maps it to your language and taxonomy, and orchestrates the most effective models. Paired with the Insight Engine’s ontology and escalation logic, it delivers precise, context-aware intelligence across every channel.
As your products and processes evolve, Prectify evolves too — through continuous Learning & Modeling that keeps your Cortex accurate, relevant, and fluent in your operations.
Achieve Real-Time Results
100%
Real-time Analysis
0
CRM/PM Dependency
11+
Native Integrations
12
Supported Languages
$98
Per User/Month*
